Why can't I delete my sent and archived messages? How do I view messages and/or responses from my provider? Welcome to the Ascension Patient Portal for your hospital-based health information. Saint Vincent Medical Group is comprised of primary care physicians and specialists dedicated to keeping you and your family healthy while letting you stay close to home. You may opt-out of receiving these calls on the "Contact Preferences" page, located under the My Profile tab. Lorum ipsum sit amet, consectetuer adipiscing elit. When you initially enroll to use the Patient Portal, you will need to confirm your identity via two unique workflows, as well as establish an email and a confidential password for login credentials. For further details regarding these requirements, refer to the HIPAA Privacy Rule at 45 C.F.R. By using our website (including, but not limited to, Patient Portal), you agree that the laws of the Commonwealth of Massachusetts, without regard to principles of conflict of laws, will govern these terms and conditions and any dispute that might arise between you and any of the Practice Entities. The Practice Entities are intended third-party beneficiaries of this agreement and entitled to enforce all terms and conditions of this agreement. In order to use Patient Portal, you must have: a personal computer equipped with an Internet browser that has 128-bit encryption enabled and configured to accept cookies (e.g., Internet Explorer 7 or 8, Safari, or Firefox; Internet Explorer 6 may not allow you to view some materials, such as test results); Internet access, a valid email account, software to receive and read email messages, and spam filters set to accept email from our domain; and, Adobe Reader installed (to download a copy of Adobe Reader, please go to, Patient portal is designed as a secure Internet-based environment through which you may receive confidential medical information about yourself. Please do not expect a response on weekends or holidays. Forms with a computer icon can be completed and submitted online, while forms with a printer icon can be printed out, completed, and brought with you to your appointment. Some or all of these limitations or exclusions may not apply to you if your state, province, or country does not allow the exclusion or limitation of incidental, consequential, or other damages. We may charge a reasonable, cost-based fee. If your physician is out of the office or unavailable to respond, messages sent via Patient Portal may be routed to other authorized healthcare providers within our practice to facilitate a timely response to your request. You have the option at any time to revert back to receiving your patient balance statements as paper statements sent to you via U.S. Mail. If you tell us we can, you may change your mind at any time. Reproduction of any Content, in whole or in part, by any means, is prohibited without our express written consent. We are committed to protecting the privacy of the information you send and receive through Patient Portal, and will only collect and use such information as permitted under the Patient Portal Privacy Statement, which can be found online within Patient Portal. These safeguards are intended to secure our system and meet our obligations under the HIPAA Security Standards Final Rule, as well as CCHIT Meaningful Use Security Requirements to specifically protect electronic health information created or maintained by our certified Electronic Health Record technology, and other applicable laws and regulations. We will not use or share your information other than as described here unless you tell us we can in writing. LOGIN WITH ATHENAHEALTH Terms of use: https://myidentity.platform.athenahealth.com/static/help/terms.html LOGIN WITH ATHENAHEALTH Privacy policy: https://myidentity.platform.athenahealth.com/static/help/privacy.html. Patient Portal support requests (e.g. By accessing or using Patient Portal, you acknowledge that you have received and read a copy of our Notice of Privacy Practices, which can be found in paper copy at our office locations or through your Patient Portal account under the "Forms" link. You are using an outdated browser that is not supported on the Patient Portal. I'm a Patient. I'm a Physician. © Copyright 2020 Ascension St. Vincent. The Practice Entities do not sponsor, operate, control, or endorse any of these sites, nor the information, products, or services provided by third parties through the Internet, nor do the Practice Entities make any guarantee, warranty, or representation regarding the accuracy of the information contained on the websites. Information from office visits beginning August 26, 2014 will be available here once you have registered. We may share data with business associates working on our behalf to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries.
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