Employees may use work-life concierge services to answer questions on finding child care, finding housing, managing financial stressors, legal guidance or figuring out how to take care of an aging parent who might live far way. Health services for Federal employees are authorized by Public Law 79-658. There are two separate Employee Assistance Programs for active employees, EAP through the Behavioral Health Administrator, Magellan Ascend, and the Personal Support Program (PSP) through AFSCME Council 31. Work-life consultants address a variety of concerns, including: Also provides management training in response to work setting changes—change management, redeployment, workplace stressors—by request of managers for their work groups. Administrative leave may be granted to an employee for participation in the agency's EAP. The employer hires an expert, or a team, in EAP delivery. Standard crisis intervention services are available 24 hours a day, seven days a week. Offering an EAP isn’t going to do much good for you or your employees unless you explain how it works. Substance abuse treatment programs that are subject to HIPAA must comply with the privacy rule. Specially trained consultants will help managers refer their employees experiencing issues to the EAP. It shall be attached to any written information released or sent separately if the information was released orally. The IRS Drug Free Workplace Plan includes provisions for testing of employees for illegal drug use. Bargaining unit employees represented by If you have around five or more employees than you should be looking into an EAP benefit. 2(b) (13) of Public Law 98-24 (42 U.S.C. Presenting Issues - The personal concern or issue as described by the EAP client prior to assessment by the EAP professional. 0000001352 00000 n During any period(s) of treatment and rehabilitation through an outside resource, employees must request to use their own annual or sick leave or request leave without pay in accordance with applicable law, rules and regulations. Employees may have many questions once you launch your EAP. When counseling is required beyond the number of sessions originally provided, the EAP counselor is expected to ensure the employee is referred to a Federal Employees Health Benefit (FEHB) plan or additional community resources. We want to give them as many options as possible to serve your employees, and given CMS Medicare and HHS OCR guidance released yesterday* we are implementing the following across all lines of business: We will continue to encourage EAP providers to conduct full, HIPAA-compliant telehealth sessions as often as possible. The IRS Employee Assistance and Work-Life Referral Program is a voluntary, confidential counseling and referral service provided to all employees and their immediate family members. New York, NY 10017. Annual Leave Comparison Chart. The most common ways of accessing EAP resources are noted below. 583 29 Human Resources > HR Operations | What is. The ability to meet changing needs by adding services that are inquired about in customer surveys and industry trends. Go online to receive expert information, resources and referrals on behavioral health, dependent care, and legal or financial matters. Failure to do so, however, may have adverse consequences for the employee. Note that these types of interpretations, temporary or not, or accurate or not, could become legally problematic should the employer then decide to take adverse action against the employee. Alcohol/Drug Abuse - The excessive use of alcohol or drugs in a manner that may impair a person's physical, mental, emotional, interpersonal, occupational, and economic functioning. § 290dd-1), and Sec. It looks like your browser does not have JavaScript enabled. Additionally, the agency EAP National Program Manager may have access to the records for the purposes of: Destroying EAP records at the end of their period of maintenance. It further provides definitions of unique terms and agreements. SHRM reports that recent case law has shown that formal EAP referrals have created legal burdens on employers under the Americans with Disabilities Act (ADA). Fees for this type of service is based on the number of employees, regardless of their actual EAP use. 0000000894 00000 n Website and online materials are provided in multiple languages and are able to relate to EAP customers in those languages (using common phrases, and plain word use for ease of understanding). 80% of companies with 1,001-5,000 employees offer EAPs to their team and 75% of companies with 251-1,000 employees also have EAPs. Transferring EAP records from one contractor to another. No one besides the person accessing EAP knows they’ve used the services. Short-term Counseling/Treatment - Services provided by the EAP counselor to the employee/client for approximately 1 to 4 sessions. General Description. (5) IRM 6.800.3.9.4 - Added additional clarifying verbiage. The IRS developed the Drug Free Workplace Plan to set forth the objectives, policies, and procedures for implementation and operation of the program.
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