BBB is here to help. I talked with Ethan via their online chat and he was extremely well versed, thoughtful, articulate, smart and steered me through all of the decisions that I needed to make. Let's take a look at the Ironside … Ironside Computers Co. Computer Dealers. There is no way they could have even done a bench check on this rig. Fan for life! Whether your a design professional, gamer, or programmer, we can hand make a computer to your exact needs. I could tell those guys were really working hard over the holidays but they were TOP NOTCH as really decent human beings. report. There is just so much to say about this site and what you can do with your systems, the customer service is amazing as well even if you haven't bought anything they will answer any questions you have. A computer just for you. Everything works right out of the box. My son pointed me to Ironside and from there it was a truly an awesome ride. I haven't had to send it back for any repairs so I can't speak to that service yet which is a good thing but it's comforting to know that they have such a good standard warranty program that I will be covered for a long time from today. Had no clue where to start. True definition of customer support at a very high level. It runs games like the Witcher 3 at high setting relatively smooth. It was late when I started the chat - but he stayed past their closing time to finish. Rigorously tested for up to 72 hours, we ensure that your pc is functioning at … They did provide us with a shipping label to return the PC for repair. Would not hesitate to recommend them to anyone that is looking for a custom built or prebuilt custom PC. KUDOS you guys. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. BBB Business Profiles are subject to change at any time. Next I proceeded to install windows 10, via the flash drive ironside had included (You can download windows 10 setup files for free from microsoft's site) and installed windows 10 to the SSD, after which I booted into the SSD and windows was quick to startup. Upgrades I have performed were super easy and the build quality is the best I could find. Please save yourself a headache especially in these times. Pc arrived earlier than scheduled arrival date, and worked straight out of the box. Very sleek eye catching design that really takes the center of the room, beautiful cable management, even the most demanding games run clean on highest graphics settings. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. I did a simple RAM reseatting, one that i shouldnt have had to do in the first place, and now i have a $1400 paperweight. Copyright © 2004–2020 Yelp Inc. Yelp, , and related marks are registered trademarks of Yelp. This thing is going back to them and I will just go back to self builds. BBB reports on known marketplace practices. There are just so many options to work from between their own series of computers and ones that you yourself can put together, there is just an unbelievable amount of customization at an amazing price. Please check out resources available to you at BBB.org/coronavirus. Every ironside computer is expertly crafted to maximize every bit of power in your system. Upgrades I have performed were super easy and the build quality is the best I could find. They also have a wide variety of parts to pick from, so you can use Ironside with any budget. A few days later, I made a purchase, with great confidence. I am a mom of a 14-year-old gamer and wanted to get him a new PC for Christmas. The support team at Ironside in the customer service department has been phenomenal. This company is will take your money, send you a broken computer and then tell you in order to help you, they will be charging you. It will always be less expensive to build your own PC but if you're like me and want it put together by professionals who know what they are doing and are willing to pay a bit extra you will not be disappointed. Since they are closed on weekends, we had to wait until Monday to contact them. The one HUGE reason for this is their customer service. I would definitely recommend Ironside to anyone who is too busy to build their own computer. I had ordered my PC on July 4th, when they had a 10% off sale (Saved $76 on my PC, which is a considerable amount). When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints. .css-1o5pw2t{width:24px;height:24px;display:inline-block;vertical-align:middle;position:relative;overflow:hidden;top:-0.1em;fill:rgba(187,186,192,1);}.css-1o5pw2t::before{position:absolute;display:block;left:0;}.css-1o5pw2t::after{content:'';display:block;position:absolute;left:0;right:0;top:0;bottom:0;}.css-1o5pw2t svg{position:absolute;width:100%;height:100%;fill:inherit;display:block;left:0;top:0;right:0;bottom:0;}.css-1o5pw2t:hover,.css-1o5pw2t:focus{fill:rgba(117,114,128,1);}. Find more Computers near Ironside Computers. So I order a replacement gaming computer for a build I did 2.5 years ago that my son is taking. She did her research, and found Ironside computer. Had no clue where to start. This company rocks, I would be happy to discuss my experience with one that has questions on here. No setup needed, Ironside does it for you. If you would like to return because of the poor service and because the product you recived was not as advertised, then you will be charged 10% on top of the return price.... Read More. Thanks, Ironside. There are just so many options to work from between their own series of computers and ones that you yourself can put together, there is just an unbelievable amount of customization at an amazing price. They also have prebuilt custom options, where you just click on it to add it to their shopping cart and check out. Fantastic computers and amazing customer service. Anyone know of any good prebuilts to buy? © 2020 Ironside Computers – Terms of Service – Return Policy.
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